Electronic Care Records and Voice-to-Text Technologies Trial Report
We are delighted to announce the release of the Electronic Care Records and Voice-to-Text Technology Trial Report that has recently been produced in partnership with SEHTA and All Seasons care provider.
This report describes action-research carried out by SEHTA to find a solution to the industry-wide challenge of needing to better protect domiciliary care clients against safety events, and in so doing better protect careworkers, care managers and executive team members from liability challenges, despite increasingly complex client needs and reduced funding.
Sponsored by Kent Surrey Sussex Academic Health Science Network (KSS AHSN), we worked alongside SEHTA who designed and evaluated the trial at All Seasons’ Copperfields extra-care facility in Ramsgate, Kent. The trial compared the efficiency and effectiveness of the traditional system for careworkers to record the care they delivered in a book kept in the client’s home against different technological alternatives, including voice-to-text entry into an electronic care record.
Dr Melissa Mackza, UK Project Manager & Research Analyst, SEHTA says “This study is an objective investigation into the feasibility for care providers to implement electronic care records and voice-to-text technologies so that they might provide safer and more efficient services. It provides important insights into the social, economic and technical issues that care providers must consider and tackle when introducing any new process change – digital or otherwise. We hope care providers and policymakers will find this report useful when considering innovations that could help to ensure the sustainability of the UK care sector and better safeguard care staff and clients.”
Tracey Faraday-Drake, Director, Living Well for Longer Programme, KSS AHSN says “We were really pleased to have the opportunity to work with SEHTA and All Seasons on this study. We believe that bringing innovation to the care sector which enables staff to work more effectively and supports the delivery high quality services is imperative. This project was an example of a great piece of collaborative working. SEHTA have produced a very useful report which will be of great help to other care providers and technology companies alike”.