Assessing the impact of the IHI Accelerated Patient Safety Officer Programme

 

We are pleased to publish the evaluation of the Institute for Healthcare Improvement (IHI) Accelerated Patient Safety Officer Programme, which was delivered to more than 70 delegates from Kent, Surrey and Sussex.

The four-day course, which took place in August 2016, was held in partnership with Health Education England KSS, and offered participants a vital chance to learn how to enhance the effective delivery of safety and quality improvement projects in the region.

KSS PSC delivered the event based on its own research that showed both demand and need for this training to enhance the effective delivery of safety and quality improvement projects in the region.

The course evaluation followed the Kirkpatrick Four Level Model, and was carried out to determine how quality improvement projects were supported by enhancing the capability of individuals.

Amongst its findings, the evaluation showed that the training resulted in:

  • Increased production
  • Higher morale
  • Increased improvement capability and confidence
  • Changed behaviours

Sarah Leng, Programme Manager with KSS PSC, said that the Kirkpatrick Model gives a detailed picture of delegates’ experience both during and after training.

“The report’s findings give a clear indication that the training was of great benefit to the delegates and, more importantly , enhanced the QI projects they were involved in,” she said.

“We spoke to delegates some months after the course, and all had used the training to some extent and felt that it had made a difference to the quality of their QI work, and enhanced their job satisfaction.”

KSS PSC has also created an academic poster which looks at how, and why, organisations can evaluate capability training.