Heart failure (HF) is a debilitating condition that has profound implications for individuals who are affected in terms of life expectancy and quality of life. The Enhancing Quality HF pathway creates a process in which strong clinical leadership, benchmarking and collaborative learning is used to identify and reduce variation in heart failure care. Measurement helps to improve quality of care and patient experience in hospital and in the community.
In 2015 Kent Surrey Sussex Academic Health Science Network (KSS AHSN) launched the delivery of new monthly heart failure dashboards and reporting that enables commissioners and providers to improve patient services and reduce unwarranted clinical variation across the region.
The Enhancing Heart Quality programme has merged with the National Heart Failure Audit in the acute trusts for the purpose of data collection and robust monthly dashboard reports are now produced at hospital and trust level. The reports provide services with detailed evidence to utilise for business planning, benchmarking and commissioning.
Aligning with the Best Practice Tariff and the Acute Heart Failure guideline, the collaborative learning approach to drive forward quality improvement focusses on improving patient outcomes and reducing variation in care. This led to six key fields from the NHFA being chosen to make up the care bundles and four fields which will be reported on for information only. In the community services the measures have been aligned with NICE Quality Standards and in addition, information will be reported on to demonstrate the complexities and symptoms of the patient group.
KSS AHSN was invited to present our Enhancing Heart Quality work at the British Society for Heart Failure annual conference in November 2015 and has a view to roll out the project nationally.
Please refer to our Resources
for more information on the programme.